Fire/Flood Restoration

Fire And Flood Fabric Restoration Services In Sydney


Our process

At Quality Dry Cleaners Garment Restoration (QDCGR), we follow a rigorous and precise process that leaves no room for error or compromise. Our total accountability means a doubt-free experience that we call the Quality Dry Cleaners Garment Restoration Peace-of-Mind Process. We use two of the safest and most common solvents when processing and restoring garments: wet cleaning and ultrasonic cleaning. We also use ozone, which deodorises and removes the growth of bacteria.
clothing damaged by flooding


Quality Dry Cleaners is the leading textile and garment restorer within the industry due to our new restoration plant, which was completed in February 2008, with state-of-the-art technologies and cleaning systems.
Our unique cleaning processes remove smoke, odour and stains caused by fire, smoke, water or mould damage to textiles, garments and soft furnishing features. We offer a 100 percent customer satisfaction guarantee - if we can’t clean it then service is free. Our exclusive Reduction-Injection Cleaning System restores more items than anyone else in the industry. Our success rate is over 98 percent since we began to use this exclusive technology.
Our employees are carefully trained in all aspects of disaster work. We work in conjunction with insurance adjusters, contractors and property owners to expedite the cleaning and restoration process. We restore all textiles and garments, which include clothing, window furnishing, linens, towels, laundry, shoes, purses, belts, leathers, suede, furs and even stuffed toys.

On-site arrival

  • A team of specialised, disaster-trained Quality Dry Cleaners Garment Restoration personnel perform a thorough, room-by-room inventory of every item.
  • All textiles are digitally photographed to create a master photo list.
  • A garment and textile analysis are performed to determine items that can be cleaned and restored and those that cannot. Items that cannot be restored are inventoried on a separate, non-salvageable list.
  • Items that need special handling are identified. These items include heirloom pieces, leathers, suedes, furs and items specified as having special or sentimental value.
  • Homeowners and Quality Dry Cleaners Garment Restoration personnel review the itemised inventory of items to be restored and those that are non-salvageable. 
  • The homeowner signs and receives an approved copy of the master inventory list before our restoration personnel return to the Quality Dry Cleaners facility.

QDCGR facility

  • Additional inspection and sorting are performed, and barcodes are applied to every single item, and then each item is reconciled to ensure the on-site inventory matches the barcode inventory.
  • A two-step wet cleaning or a two-step dry cleaning process – depending on which type is necessary – is performed. This includes our exclusive Reduction-Injection processing to guarantee removal of smoke, odour and discolouration. We achieve a virtually bacteria-free, hospital-level of cleanliness.
  • All items are professionally pressed. Larger items such as linens, window treatments and bedding items are pressed using specialised equipment. 
  • A final inspection is completed before every item is placed neatly in boxes or hung on a hanger with plastic covers.
  • All of the items are stored on-site in our safe and secure, 100 percent climate-controlled storage area until the homeowner is ready for delivery.

We have the equipment to clean any garment possible

QDCGR Replacement Cost V. Restoration Cost (Indicative Only)

Ralph Lauren Polo

Replacement cost: $140.00
Restoration cost: $7.20

Lisa Ho Dress

Replacement cost: $250
Restoration cost: $18

Armani Suit

Replacement cost: $1800
Restoration cost: $35.00

Louis Vuitton Bag

Replacement cost: $2500
Restoration cost: $95.00

Donna Karan Suit

Replacement cost: $970
Restoration cost: $35.00

River Pants

Replacement cost: $100
Restoration cost: $9

Bally shoes

Replacement cost: $400
Restoration cost: $25.00

Camila Dress

Replacement cost: $300.00
Restoration cost: $35.00

Hugo Boss Pants

Replacement cost: $250
Restoration cost: $15.00

Frequently asked questions

The following are questions we at Quality Dry Cleaners Garment Restoration are often asked regarding our services and our process. In sharing these questions and answers with you, we hope to give you a better understanding of what we do and offer you additional peace of mind during what may be a difficult time.

    Will the odour come back?

        No. Ozone helps destroy odour at the source.

    Is ozone safe?

        Yes, ozone is safe when used correctly. It kills bacteria and mould spores.

    Are you able to get the smoke smell out of all my clothing items and other soft-goods?

        Yes, our advanced Reduction-Injection chemical process removes all smoke odours. We successfully restore over 98 percent of everything we clean.

    What type of items do you clean?

        All wearable garments. We also clean all household soft furnishings, shoes, belts, purses, bedding, window furnishings, stuffed toys, linens, towels, bulk laundry items, wedding gowns, leathers, suede items and all other items made from fabric or textiles.

    What if I do not like the way it looks after you have cleaned it?

        If you are not 100 percent satisfied, there is no charge for our services.

    Are the chemicals you use dangerous?

        All the cleaning detergents we use are environmentally friendly and hypoallergenic. We use ozone in our washing process, which is a hospital-safe, proven bacteria killer. We use a wet-clean, cold-water wash that is more gentle on clothing items. When your clothes are returned, they smell wonderfully fresh and they look cleaner than you may have ever seen them before.

    How do you determine what is going to be cleaned?

        We will try to clean everything, and our success rate is over 98 percent. We do not try to clean items that are yellowed from heat, scorched, ripped, torn or more costly to clean than to replace.

    How long does it take to clean everything?

        The first thing we do is clean 2-3 weeks’ worth of your own clothing within 24-hours and return it to you so you can have some initial peace of mind. Our goal is to have everything else cleaned within two weeks.

    How much does all this cost? What if I went to my own dry cleaner for example?

        Your regular dry cleaner does not specialise in removing smoke and odours from garments. They are not equipped to process clothing that has suffered damage from fire, smoke, water or exposure to mould. We, at our new operation plant, are exclusively devoted to this type of cleaning. The savings is significant compared to the costs of replacing everything.

    How do I know what has been removed from my home?

        Our specially trained staff will perform a room-by-room inventory of everything we take from your home. Everything will be tagged and you will be supplied with an inventory list of all items. Every item returned to you will be either boxed or on a hanger. We are committed to your 100 percent satisfaction.

    What if you clean everything but I am not ready yet to have it returned?

        After cleaning, we store everything at our facility in a safe, climate-controlled environment until you can claim your items. Conditions apply.

    Will I be informed about the status of my household goods?

        We work with you every step of the way. If you ever have a question simply call our head office and speak with our friendly staff.

Restore your clothing after a flood

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