VIP PICKUP/DELIVERY

VIP Pickup/Delivery

Dry Cleaning Pick Up & Delivery in Sydney

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Convenient VIP services, Monday to Friday

For our registered VIP’s, there is no more waiting in queues, losing dockets or fumbling with dry cleaning on the way to the car. The VIP service provided by Quality Dry Cleaners is tailored to fit with your hectic lifestyle without sacrificing service quality. Our VIP bag allows us to identify each customer and directly charge his or her credit card with no fuss. Quality Dry Cleaners has a flexible schedule that enables us to pick up from one destination and drop off at another. Drop off and pickup can be arranged via phone. This service is only available Monday through Friday. There is a 50-70 percent surcharge for same-day service.

VIP terms

Once we have received your VIP service registration form, we enter it into our customer service system along with your requests, which are permanently saved on your account. Your VIP bag will only have your first and last name followed by your customer number. No other personal details will be included. 
If you live in a secure apartment block or home and you are unable to be at home for your pickup or delivery, we can leave your garments in a dry area (with your permission) ready to be collected when you return home. We can also arrange to leave your bag with a family member, cleaner or concierge, but only with your permission. If you contact us prior to 9 am, we can schedule your pickup for later that same day and deliver 48 hours later. If you contact us after 9 am, we will do our best to fit you into our driver’s schedule if he is in, or near, your area. Otherwise, it will be the next business day.
Once we have collected your VIP bag, it is taken to the Quality Dry Cleaners store and we use your ID card to identify who you are and all your personal details/requests. Once all your garments have been entered into our system, we will charge you via your credit card. The invoice and credit card receipt will be delivered with your garments. 

If any of your garments require special attention (deluxe service), are stained or require repairs or alterations, please pin note onto garment specifying your request. Feel free to drop off and pick up your garments from our store with your VIP bag for a no-fuss experience. Drop off your garments before 10 am and they will be ready for pickup at 4 pm the same day (conditions apply).

Become a VIP customer

In order to enter into our customer service system, you must complete a VIP service registration form and pay a deposit of $10, which covers the cost of the VIP bag and is fully refundable at any time, as long as the bag is returned.

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We are local people serving our local neighbours

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